Intake 1.1: Welcome to Intake (eLearning)

This is Session 1.1 of the Intake In-Service course, which will support new staff working at Intake to gain the knowledge and skills they need to be effective in gathering and documenting information and in screening intakes. The course is divided into three modules which occur at different times during the employee’s first six months at Intake.

Participants will receive practical information about their main job functions, and get to practice applying many of this information. Intake staff serve as the first point of contact for community members with concerns about children, and complete the first assessments of this information to determine if and how CA may respond. These two functions are addressed and information about the role of Intake staff in assessing child safety and in educating the community is provided. The training helps new staff to understand the differences between intake types and to identify timelines associated with each. Lastly, roles and actions outside the scope of Children’s Administration Intake are discussed.

Audience Description: 

Social Service Specialists newly hired into Intake.

Delivery Method: 
Training Level: 
Social Workers
Is this course eligible for STARS credit?: 
Course Requires Coaching Session?: 
Registration Instructions: 

DCYF staff can register for Intake - Session 1.1 Welcome to Intake through the Washington State Learning Center (WSLC). For help with WSLC, please contact

Other workforce members can request registration for this course using the Alliance External Registration form. Use this if you are CWTAP, Tribal Workers, Private Agency, and Judicial Personnel (incl. CASA/GAL). For help with this webform, please contact Alliance Support via