Working With Clients With Limited English Proficiency (eLearning)

In this course, participants learn the policies, procedures and best practices for using interpreter and translation services when working with Department of Children, Youth, and Families clients with limited English proficiency. Participants learn how interpreter services assist in helping families achieve permanency by enhancing communication between families and the social worker.  Participants also learn how to appropriately and accurately document the use of interpreter and translation services for LEP clients in FamLink, as well as how to navigate the Department of Children, Youth, and Families Intranet to identify LEP tools and resources in order to best meet the language and communication needs of clients.

Audience Description: 

DCYF Social Services Specialists.

Social Work Skills
Delivery Method: 
Training Level: 
Social Workers
Is this course eligible for STARS credit?: 
Course Requires Coaching Session?: 
Registration Instructions: 

DCYF staff can register for Working with Clients with Limited English Proficiency (LEP) (eLearning) through the Washington State Learning Center (WSLC). For help with WSLC, please contact

Other workforce members can click the button below to take the eLearning course. You will need to create a training profile account if you do not already have one Use this if you are CWTAP, Tribal Workers, Private Agency, and Judicial Personnel (incl. CASA/GAL). For help with this webform, please contact Alliance Support via