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De-escalation for Administrative Staff: Managing Crises (eLearning)Course Info

Course Page
Hours:
.75
Course Description:

As an administrative professional you are important, and so is your safety!  This eLearning will help you learn how more effectively manage a situation that has become a crisis and may involve threats to someone’s safety. The key insights in this course are identifying a crisis, verbal strategies to help de-escalate situations and managing your own reaction, as well as specific stay-safe strategies and considerations during and after a crisis. There are many opportunities within the course to examine real-life situations and practice applying the information. Upon completing the course, learners will be better prepared to respond in a crisis and prevent safety issues from occurring. They also will have a better understanding of what to do when worker safety threats do occur, and what to do after such incidents.

Registration Instructions:

In the LMS, search for the course by typing (or copying) the full course name below. Click the Scheduled Classes button. Select the class that is best for you and follow the LMS registration instructions.
DCYF Alliance De-Escalation for Administrative Staff: Managing Crises Part 2 (eLearning)

Tribal Workers, CWTAP Students, and new DCYF hires who don't have LMS access: Click the button below to get started.
Need help? Email help@acwe.on.spiceworks.com

Maestro Course Code: TBD

Topics:
Team Building and Support
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De-escalation for Administrative Staff: Managing Tense Situations (eLearning)Course Info

Course Page
Hours:
1.5
Course Description:

As an administrative professional you are important, and so is your safety! This eLearning will help you learn a range of prevention behaviors that can keep tense situations from turning into crises. You'll learn about understanding where anger comes from and what it looks like, tools to help others stay calm and communicate what they need, helpful communication strategies for tense situations, acknowledging individual and cultural differences and how they affect communication, and understanding how to manage your own emotional responses to hard situations. There are many opportunities within the course to examine real-life situations and practice applying the information. Upon completing the course, learners will be better prepared to manage their own and other people’s responses to tense situations, helping everyone stay calm and safe.       

Registration Instructions:

In the LMS, search for the course by typing (or copying) the full course name below. Click the Scheduled Classes button. Select the class that is best for you and follow the LMS registration instructions.
DCYF Alliance De-Escalation for Administrative Staff: Managing Tense Situations Part I (eLearning)

Tribal Workers, CWTAP Students, and new DCYF hires who don't have LMS access: Click the button below to get started.
Need help? Email help@acwe.on.spiceworks.com

Maestro Course Code: TBD

Topics:
Team Building and Support
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De-escalation for Meeting Facilitators Part 1: Tools for Tense Situations (eLearning)Course Info

Course Page
Hours:
1.5
Course Description:

As a meeting facilitator you have an important role in achieving safety, permanency and well-being for children in out of home care. Permanency planning meetings can be emotionally charged. This eLearning will help you learn a range of prevention behaviors that can keep tense situations from turning into crises. You'll learn about understanding where anger comes from and what it looks like, tools to help others stay calm and communicate what they need, helpful communication strategies for tense situations, acknowledging individual and cultural differences and how they affect communication, and understanding how to manage your own emotional responses to hard situations. There are many opportunities within the course to examine real-life situations and practice applying the information. Upon completing the course, you will be better prepared to manage your own and other people’s responses to tense situations, helping everyone stay calm and safe.

Registration Instructions:

DCYF staff can register for De-escalation for Meeting Facilitators Part I through the Washington State Learning Center (WSLC). For help with WSLC, please contact DCYF.LearningCenter@dcyf.wa.gov.

Other workforce members can click the button below to take the eLearning course. You will need to create a training profile account if you do not already have one. Use this if you are CWTAP, Tribal Workers, Private Agency, and Judicial Personnel (incl. CASA/GAL). For help with this webform, please contact Alliance Support via acwecurr@uw.edu.

Topics:
Permanency, Social Work Skills, Team Building and Support
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De-escalation for Meeting Facilitators Part 2: Managing Safety and Crisis (eLearning)Course Info

Course Page
Hours:
0.75
Course Description:

As a meeting facilitator you have an important role in achieving safety, permanency and well-being for children in out of home care. Permanency planning meetings can be emotionally charged. This eLearning will help you learn how more effectively manage a situation that has become a crisis and may involve threats to someone’s safety. The key insights in this course are identifying a crisis, verbal strategies to help de-escalate situations and managing your own reaction, as well as specific stay-safe strategies and considerations during and after a crisis. There are many opportunities within the course to examine real-life situations and practice applying the information. Upon completing the course, you will be better prepared to respond in a crisis and prevent safety issues from occurring. You will have a better understanding of what to do when staff safety threats do occur, and what to do after such incidents.

Registration Instructions:

DCYF staff can register for De-escalation for Meeting Facilitators Part II through the Washington State Learning Center (WSLC). For help with WSLC, please contact DCYF.LearningCenter@dcyf.wa.gov.

Other workforce members can click the button below to take the eLearning course. You will need to create a training profile account if you do not already have one. Use this if you are CWTAP, Tribal Workers, Private Agency, and Judicial Personnel (incl. CASA/GAL). For help with this webform, please contact Alliance Support via acwecurr@uw.edu.

Topics:
Permanency, Social Work Skills, Team Building and Support
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Dependency Petition (eLearning)Course Info

Course Page
Hours:
1
Course Description:

The Dependency Petition eLearning is an interactive and independent learning activity integrating brief legal instruction and practical application/skill building regarding Dependency Petitions.

Registration Instructions:

DCYF staff can register for Dependency Petition (eLearning) through the Washington State Learning Center (WSLC). For help with WSLC, please contact DCYF.LearningCenter@dcyf.wa.gov.

Other workforce members can click the button below to take the eLearning course. You will need to create a training profile account if you do not already have one. Use this if you are CWTAP, Tribal Workers, Private Agency, and Judicial Personnel (incl. CASA/GAL). For help with this webform, please contact Alliance Support via acwecurr@uw.edu.

Topics:
Assessment and Planning, Casework, FamLink
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Developing Skills for Licensing Staff Assessing LGBTQ+ Awareness and Support (webinar)Course Info

Course Page
Hours:
3
Course Description:

Children and youth in care who identify as LGBTQ+ face challenges that can affect their quality of life far beyond their experiences in the child welfare system. Because of this, it is especially important that Licensing Division Foster Care employees can assess providers’ and caregivers’ ability to provide a welcoming and affirming environment for LGBTQ+ children and youth.

The training first takes you through an exercise that allows you to reflect on possible personal biases that may affect your evaluation of prospective caregivers, children and youth during the licensing process. You will then go through a learning around SOGIE/LGBTQ+ terminology and discuss how to talk to children, youth and providers about LGBTQ+ culture, a critical component of interviewing.

A key component of the course is the focus on being able to review and apply the laws and minimum licensing requirements around assessing a provider’s ability (not just willingness) to care and support children and youth who identify as LGBTQ+, as well as the provider’s level of knowledge pertaining to LGBTQ+ children and youth, and their interest in expanding that knowledge as needed. This learning includes defining welcoming and affirming environments. You will learn characteristics of those spaces, such as open conversations with children and youth, and talk about how to support caregivers in providing positive and affirming surroundings.

Finally, you will dive in for a deep look at nondiscrimination-focused RCWs, WACs, and Policies, Practices and Procedures, and discuss how to apply them in licensing and investigations. You will have an opportunity to build skills formulating and applying questions based on current licensing standards and mandates.

At the close of the training, you will have a personal and professional action plan that outlines what you have studied and the steps you will take to best engage with, learn from and advocate for your clients.

Registration Instructions:

DCYF staff can register for Developing Skills for Licensing Staff Assessing LGBTQ+ Awareness and Support (webinar) through the Washington State Learning Center (WSLC). For help with WSLC, please contact DCYF.LearningCenter@dcyf.wa.gov.

Other workforce members can request registration for this course using the Alliance External Registration form. Use this if you are CWTAP, Tribal Workers, Private Agency, and Judicial Personnel (incl. CASA/GAL). For help with this webform, please contact Alliance Support via acwecurr@uw.edu.

Topics:
Assessment and Planning, CA/N, Caregiver Skills, Caregiver Support and Information, Casework, Child Abuse and Neglect, Child Development, Health and Well-Being, Education, Culture, Parenting, Program Specific Training, Social Work Skills

No classes have been scheduled for this course...

Domestic Violence in Child Welfare (webinar)Course Info

Course Page
Hours:
16
Course Description:

Working with families impacted by Domestic Violence can be challenging, nerve wracking, and sometimes inspiring.  You may often wish that you had more guidance about how you should approach this work.  In this course, you’ll learn more about the policy and legal guidance for child welfare work with families experiencing domestic violence.  More importantly, you’ll learn the best practices for this work and get to practice applying these best practices.  In Washington we are lucky to have an entire manual outlining these best practices, “The Social Worker’s Practice Guide to Domestic Violence.”  This guide will be heavily relied upon in this course and you’ll become familiar with most of its contents.  The course aims to build your knowledge and skills across four core areas: universal and periodic screening for domestic violence, conducting a specialized DV assessment, engagement and accountability with DV perpetrators, and case planning in families experiencing DV.  In addition, you’ll learn about the different types of protection orders that may exist and the implications of each, as well as the process of domestic violence safety planning with adult DV victims.              

Registration Instructions:

DCYF staff can register for Domestic Violence in Child Welfare (webinar) through the Washington State Learning Center (WSLC). For help with WSLC, please contact DCYF.LearningCenter@dcyf.wa.gov.

Other workforce members can request registration for this course using the Alliance External Registration form. Use this if you are CWTAP, Tribal Workers, Private Agency, and Judicial Personnel (incl. CASA/GAL). For help with this webform, please contact Alliance Support via acwecurr@uw.edu.

Topics:
Assessment and Planning, Casework, CD/DV/MH, Domestic Violence, Social Work Skills, Social Worker

Classes Available

Webinar

DCYF Staff Register Here
See Registration Instructions

  • Jan 19, 2021 8:30AM to 12:30PM
  • Jan 20, 2021 8:30AM to 12:30PM
  • Jan 21, 2021 8:30AM to 12:30PM
  • Jan 22, 2021 8:30AM to 12:30PM

DCYF Staff Register Here
See Registration Instructions

  • Feb 2, 2021 8:30AM to 12:30PM
  • Feb 3, 2021 8:30AM to 12:30PM
  • Feb 4, 2021 8:30AM to 12:30PM
  • Feb 5, 2021 8:30AM to 12:30PM

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Drug Testing (eLearning)Course Info

Course Page
Hours:
.75
Course Description:

Drug testing practices and their use in child welfare assessment of safety and risk is covered in this course.  Participants learn the guidelines for the frequency and duration of testing, practices at drug collection sites, detection of adulterated samples and interpreting drug test results. Participants will know what to test and how to include this in the assessments of parents involved in the child welfare system, focusing on the behavior of parents, and knowing what a drug test can tell us is emphasized.

Registration Instructions:

DCYF staff can register for Drug Testing (eLearning) through the Washington State Learning Center (WSLC). For help with WSLC, please contact DCYF.LearningCenter@dcyf.wa.gov.

Other workforce members can click the button below to take the eLearning course. You will need to create a training profile account if you do not already have one. Use this if you are CWTAP, Tribal Workers, Private Agency, and Judicial Personnel (incl. CASA/GAL). For help with this webform, please contact Alliance Support via acwecurr@uw.edu.

Topics:
Chemical Dependency, Casework
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