Alliance Course Catalog

This two-day in-service training will prepare new CFWS caseworkers and experienced CFWS caseworkers who wish to improve their practice to engage parents and families from the point of transfer or case assignment. Participants will learn how to make the most of the first meeting and monthly visits with the parent in building a working relationship geared toward safe reunification and timely permanency. Participants will explore engaging children and caregivers during monthly visits, best interest considerations and permanency planning. Participants will be provided tools to improve the quality of court reports in addressing policy requirements and good practice.

****All participants are required to bring their tablets to the training. ****

This is a webinar version of the classroom and will cover the same content.  The two different CPS pathways, Family Assessment Response (FAR) and Investigations will be discussed. This training includes learning modules on: Interviewing members of a household to assess safety, including children, parents and Subjects; Collateral information gathering; Protocols when working with Law Enforcement (LE); Working with Child Protection Medical Consultant Network (MEDCON) and local medical providers; Utilizing the Child Safety Framework; completing the Investigative Assessment (IA) & the Family Assessment Response Family Assessment (FARFA); Following Indian Child Welfare Act policies (ICWA); and other policy & legal requirements. Also covered in this webinar training will be requirements for reasonable efforts to prevent placement, addressing Domestic Violence, CSEC, Infant Child Safety; and more. Participants will be asked to review several examples of CPS intakes and the information in the course will be presented through using these case examples. On the last day, there will be a panel made up of Children’s Administration Investigative and FAR staff and a Parent Ally. This course is required for all first year CPS Case Workers as well as caseworkers and supervisors transferring to a CPS position who have not attended the CPS track within the past two years.

Coaching sessions are utilized to enhance a learner’s specific skill attainment in an identified area of practice.  Coaching sessions are provided to Children’s Administration workforce to help workers attain specific skills pertinent to their daily work/practice in child welfare.  Identified goals are created and progress towards those goals is measured by both the learner and the coach after each session. 

Assessments (Functionality and Content) field based coaching topics include:

Content and FamLink functionality in completing the Investigative Assessment (IA), Family Assessment Response Family Assessment (FARFA) and Comprehensive Family Evaluation (CFE); understanding the use of the gathering questions to assess for child safety; identifying and utilizing protective factors and protective capacities for safety and case planning; understanding timeframes for each assessment in the different program areas; service referrals and the use of EBP’s.

Coaching sessions are utilized to enhance a learner’s specific skill attainment in an identified area of practice.  Coaching sessions are provided to the Department of Children, Youth and Family's workforce to help workers attain specific skills pertinent to their daily work/practice in child welfare.  Identified goals are created and progress towards those goals is measured by both the learner and the coach after each session.

Assessing for Child Safety throughout the Life of the Case field based coaching topics include:

Assessing for present danger/impending danger; applying the Child Safety Framework; understanding the 17 safety threats and how to plan for present danger with protective action plans and safety plans in cases with identified impending danger; how to make appropriate collateral contacts; interviewing of children, parents/caregivers and all adults in the home; using medical consultation (Med-Cons); scheduling and preparing for appropriate case staffings; using Structured Decision Making (SDM) to help assess risk in cases and reassessing child safety throughout the life of the case.  

Coaching sessions are utilized to enhance a learner’s specific skill attainment in an identified area of practice.  Coaching sessions are provided to Children’s Administration workforce to help workers attain specific skills pertinent to their daily work/practice in child welfare.  Identified goals are created and progress towards those goals is measured by both the learner and the coach after each session. 

Permanency (Timeline/Case Planning /Case Management) field based coaching topics include:

Permanency timelines; permanency from day one; engaging with families to co-create case plans; setting safety objectives; measuring progress versus compliance in cases; transition planning for children; knowing when to file for Termination of Parental Rights (TPR); understanding the court process and when to change permanency plans; understanding the adoption process; understanding parent/child visitation plans (supervised, monitored, etc.); understanding reasonable efforts versus active efforts for ICWA cases.

This course provides information on the service contract process and the role of Social Workers, Fiduciaries, Program Managers, and Contract Managers. Participants will learn how to identify what types of services do and do not require contracts, how to determine if a contract is already in place, how to access contracted providers appropriately, how CA Contract Managers develop contracts and the Social Worker’s role in the process, as well as the process for paying for contracted services through FamLink.

For years society has encouraged colorblind ideology without taking into consideration the impact this has on People of Color.  Through video, interactive activities and discussion of the research, participants are challenged to examine implicit bias, stereotype threat and its effect on cross cultural relationships and ethnic/racial identity development.  As a result, participants deepen their appreciation of challenges facing People of Color, grow in self-awareness and learn ways to mitigate the impact.

Objectives:
Participants Will…

1. Engage in courageous conversations;
2. Deepen their understanding of implicit bias and stereotype threat;
3. Learn strategies to mitigate the impact of implicit bias.

This training is presented by Cultures Connecting, LLC. Cultures Connecting, LLC was founded in 2008, providing culturally relevant professional development, keynote addresses, consulting and coaching services to organizations seeking to improve their staffs’ ability to effectively work with diverse cultures. 

Owners, Caprice D. Hollins, Psy.D., and Ilsa M. Govan, M.A., have over 30 years combined experience researching race related topics, designing curriculum, and facilitating culturally relevant professional development workshops.

Working with families impacted by Domestic Violence can be challenging, nerve wracking, and sometimes inspiring.  You may often wish that you had more guidance about how you should approach this work.  In this course, you’ll learn more about the policy and legal guidance for child welfare work with families experiencing domestic violence.  More importantly, you’ll learn the best practices for this work and get to practice applying these best practices.  In Washington we are lucky to have an entire manual outlining these best practices, “The Social Worker’s Practice Guide to Domestic Violence.”  This guide will be heavily relied upon in this course and you’ll become familiar with most of its contents.  The course aims to build your knowledge and skills across four core areas: universal and periodic screening for domestic violence, conducting a specialized DV assessment, engagement and accountability with DV perpetrators, and case planning in families experiencing DV.  In addition, you’ll learn about the different types of protection orders that may exist and the implications of each, as well as the process of domestic violence safety planning with adult DV victims.              

This course focuses on DCYF Education Policy and Procedures to achieve positive educational outcomes through solid education planning throughout the child's experience in out-of-home care. Caseworkers will understand education case planning and documentation requirements as well as how to engage with schools on enrollment, transportation plans, and potential cost sharing agreements. Information sharing processes and Post-Secondary Education and Training resources are also provided.

***Supervisors: This eLearning may be completed individually or as a group during a unit meeting. If the eLearning is completed as a group, be sure to contact an Alliance coach to input completion of the eLearning training in LMS for all participants.

Supervisors may use the Supervisors Guide to Education Policy and Case Planning eLearning available here to promote discussion after caseworkers have taken the eLearning. (this is an optional activity)

This two-day in-service training will prepare new Family Voluntary Services (FVS) caseworkers and experienced FVS caseworkers who wish to improve their practice to engage parents and families from the point of transfer or case assignment. Participants will learn how to make the most of the first meeting and monthly visits with the parent in building a working relationship geared to reducing or mitigating safety threats and risk. Participants will be provided opportunity to improve the quality of case plans by linking services to behavior changes. Participants will learn policy expectations and good practice strategies for family engagement.

*****Participants are required to bring their tablets to the training.

This 6-hour course will help child welfare staff build skills to more accurately identify youth who are or may be commercially sexually exploited. The training will provide a framework for understanding this issue, as well as for understanding the basic social work practices that support helping these youth reach positive outcomes. Participants will leave understanding CA's policy and legal requirements related to screening and supporting these youth, will practice and consider approaches to supporting these youth, and will be provided with a list of statewide community resources.

Staff from the Department of Children, Youth, and Families and members of the Tribal and legal community will come together to learn how to strengthen their skills and discuss current practice.

Registration for this event is closed but if you are interested in attending please email tribalrelations@dcyf.wa.gov.

Using objective evidence, recognizing patterns of behavior, considering families’ perspectives, and utilizing collaterals can improve decision-making in child welfare.  Skills to ensure incorporation of new information and to identify biases, including confirmation bias, will be examined in this course to improve decision making.

Qualifications of presenter: Dee Wilson has worked in the child welfare field since 1971. Mr. Wilson worked as a caseworker in public child welfare in Colorado Springs, Colorado from 1971-74 and in Canon City, Colorado from 1974-78. From 1978-2004, Dee Wilson worked in various capacities for Washington State's child welfare system: CPS caseworker (1978-85), CPS supervisor (1985-89), area administrator in the Spokane office (1989-1995), training director (1995-97) and regional administrator in southwest Washington (1997-2004).  Since 2004, Mr. Wilson worked at the University of Washington and then went to work at Casey Family Programs as a consultant in child protection.

Supervisors, Program Managers, and Quality Practice Specialists need to achieve competency in understanding the child welfare practice as well as in the higher levels of systems management. This course provides Supervisors and Program Managers with an introduction of baseline competencies for middle managers in public child welfare, and opportunities to develop and practice new skills regarding these competencies. Managing self, managing others, managing systems and managing outward are the four main themes integrated throughout this course.

Day 1: Foundations for Managers in Child Welfare
Day 2: Effective Relationships as a Manager
Day 3: Strategies for Effective Organizational Communication
Day 4: Growing and Sustaining Effective Internal and External Teams
Day 5: Essentials for Resource Management
Day 6: Strategic Thinking and Planning Tools for the Manager

Peter Dahlin, MS, is an experienced child welfare worker, supervisor, administrator and educator in the public sector for nearly 30 years. He has provided curriculum development, training, and evaluation services to child welfare, foster care, and family service agencies throughout the country and in Quebec. He has trained extensively throughout Washington and California. His specialty areas include trainer, supervisor, manager and executive development, and he has developed and delivered numerous training programs in these areas. He has created advanced trainings for supervisors and managers, including a required three-year program for Los Angeles County. He teaches the core manager (AA) course in the State of Washington, and developed and delivered part of the Core Supervisor Series in the State of Florida. His curriculum development work and training delivery, including that of “train the trainer” has also included clients such as National CASA and Casey Family Programs. As the former director of the Bay Area Academy, he oversaw an 18-month recruitment & retention study reviewing practices in thirteen counties with an emphasis on succession planning, and he has consulted with San Diego State’s Southern Academy on developing and delivering part of its Executive Development Program. He also provides executive coaching to managers and deputies in San Diego Child Welfare Services.

Comments from previous participants in this training:

"What we do is so difficult we rely on each other. And part of that is building a strong team that all come from the same mission and vision. Some of my folks had been here for a long time and they were on the verge of burnout and I had to think differently about how to look at that. Like what still motivates you to come in? why do you do it? What keeps you coming? That tool [from the AA training] I’ve used, asking them what are their passions and how can I help them get there."

"The team work portion [was the most valuable part of the training]. I had them all do the short version of the disk assessment and it brought up different communication styles and what we can expect in their management group. The most meaningful part of this training is because of the team and the connection they have. It’s the driver of retention in my opinion and I want to work on building teams to retain people."

"There are some trainings where they tell us to go back to our staff and our staff come back and say ‘no we’re not going to do that.’ But we go back and this is real, what he gives us [in this training] we can use."

"The value for me is the value for staff, the budget the grant information shouldn’t be hidden if you disperse that in a good way it will encourage creativity."

"I found it helpful to learn about the relationship with money and funding. The detail was really helpful, because I had a general idea. We always talked about half of our salary was IV-E but that’s not really true, it’s a more nuanced conversation."

"I really enjoyed the activity around staffing the formula around how much staff we should have. I want to go back and look at what the formula looks like for us, I appreciated the discussion around what types of different data we can use and the value of it."

Tribal Member who participated in this training:

"[Learning about the value of] external stakeholders was valuable. We’ve done work in the tribe around [our] vision and mission. But in terms of values, strategic plans in terms of bringing in other stakeholders was valuable information to remember to bring those folks into the discussion."

Mandatory reporters play a key role in ensuring the safety of vulnerable children. These professionals are obligated to report concerns about abuse or neglect, and this eLearning will guide you as mandated reporter through the process of identifying and documenting those concerns.

This training breaks the process down into three parts: Recognize, Record and Report. Through the training, you will understand what indicators of abuse to look for; how to appropriately record and what information to have; and what happens when a report is filed.

You will consider the impact of biases on reporting possible child abuse and neglect, and learn about the problem of racial disproportionality in our state’s child welfare system. The training also covers the federal requirement of identification of Indian heritage and affiliation with federally recognized tribes.

At the conclusion of the training, you will feel confident in understanding your role in keeping children safe.

Training provides an overview of successful case planning for children in foster care.  Course topics include referring to the mental health services,  use of screening tools, characteristics and behavior indicators of developmental and mental health concerns, use psychotropic medications with children in foster care, case management techniques with mental health service providers, understanding  the elements and criteria of Evidence-Based and Promising Practices, and matching available EBP’s with specific client needs.  This course will also describe key signs, symptoms and impacts of trauma, disrupted attachment, and childhood adversity and ways to incorporate trauma informed care into their day-to-day work.

This eLearning will teach the participant the steps for identifying Indian Children, address practical steps to input information into FamLink, give CA staff tips on completing Ancestry Charts and submitting referrals to the Native American Inquiry Request (NAIR) unit to fulfill the requirements of the Federal ICWA, as well as reviewing State Law and CA policies.

The NCAST Parent-Child Interaction (PCI) Feeding Scales are designed for parents/caregivers and children age birth-1 year (12 months). The PCI Feeding Scales are an assessment tool which provides valid and reliable measurements of parent-child interactions. When used in child-welfare, these scales can provide recommendations for services to strengthen parent-child interactions, and serve as reliable pre-/post- measures of progress made through service engagement.

Once individuals become certified to use the PCI Feeding Scales, they must prove reliable through annual re-certification. This one-day course provides participants with the opportunity to achieve annual reliability in the use of this tool. Re-certification will allow individuals to maintain certification in the use of the PCI Feeding Scales.

Current Certification as an NCAST Assessor

The NCAST Parent-Child Interaction (PCI) Teaching Scales are designed for parents/caregivers and children age birth-3 years (36 months). The PCI Teaching Scales are an assessment tool which provides valid and reliable measurements of parent-child interactions. When used in child-welfare, these scales can provide recommendations for services to strengthen parent-child interactions, and serve as reliable pre-/post- measures of progress made through service engagement.

Once individuals become certified to use the PCI Teaching Scales, they must prove reliable through annual re-certification. This one-day course provides participants with the opportunity to achieve annual reliability in the use of this tool. Re-certification will allow individuals to maintain certification in the use of the PCI Teaching Scales.

Current Certification as an NCAST Assessor

This course will provide participants with an overview of permanency planning for children in out of home care. This course will focus on the differences and similarities of adoption, guardianship and non-parental custody as concurrent plans. Participants will explore personal bias, how it influences their professional decision-making, and how to counter bias in making permanency decisions that reflect the best interest of children. All permanency options are explored and a case scenario will help participants understand the multiple factors to consider in determining the child’s best interest and best alternate plan.

***Supervisors: This eLearning may be completed individually or as a group during a unit meeting. If the eLearning is completed as a group, be sure to contact an Alliance coach to input completion of the eLearning training in LMS for all participants.

Supervisors may use the Supervisors Guide to Permanency Considerations eLearning (PDF) available here to promote a permanency discussion after caseworkers have taken the eLearning. (this is an optional activity)

This eLearning will teach the participant the steps to initiate and monitor efforts completed by the Relative Search unit.  When a child is in need of out of home care, the Department should be actively seeking placement of children with relatives. The centralized Relative Search unit assists staff to locate and identify relatives and this training will help staff learn about the process, required forms and how to gather detailed information from FamLink.

This updated competency-based training program provides the foundation for effective supervisory practice in the Child Welfare system. This program will prepare new supervisors to become comfortable in assuming their new role, learning what it means to be a supervisor in the child welfare system, and to understanding the new responsibilities of this position. This program is offered on a 3-month period and covers topics such as: Becoming a Supervisor; Workload and Caseload Management; Navigating FamLink for Effective Supervision; Supervising with Data; Elements of Administrative Supervision; Talent Management; Elements of Clinical Supervision; Self Care, Secondary Trauma, Burnout Prevention and Conflict Management; Building and Facilitating Effective Teams; Role of the Supervisor in Critical Incidents and AIRS; Professional Ethics; ICW Government to Government.

Supervisor Core Training (SCT) is for new or current Supervisors only, including those who have a scheduled date for promotion. This is due to confidentiality reasons and feedback from previous SCT attendees.

All classes of SCT must be completed within one year. If participants are unable to complete all days of their scheduled class within 1 year from the first day of the class, they will need to retake the course, as the SCT content is updated periodically.

If you are not currently a supervisor, or do not have an official date for promotion, and are interested in leadership training please check out the course Growing A Leader.  Growing a Leader uses the same great content as SCT and is specifically for people not yet eligible to enroll in SCT. If you later promote to supervisor and enroll in SCT, you can choose retake the days you completed in Growing a Leader or complete only the remaining days.

Comments from Supervisors who participated in SCT:

“I think it’s been really helpful to be able to listen to my team and hear what other supervisor’s ideas were.  For example, how to address a person’s caseload if on medical leave.  Recently, I did it in a way that was completely different than I would have before SCT.  Everybody had some ownership in it and I handled it differently than I would have without the training.”

“I think the burnout and job satisfaction [pieces of the training] stood out to me.  If you know your job well, you are happier with it.  That opened my thoughts more in terms of my team, making sure they know their job. Making sure my team is always learning their jobs and getting to be an expert so that they can come to love their work and get to know their work.”

“[The training] helped me to know about the nuts and bolts of the rules of unions and how to handle personnel issues.  I have different personalities in my unit.  As a new supervisor those particular sessions helped because we were able to brainstorm strategies together…I became a lot more confident about how to work as a team.”

“I went with another supervisor and we shared what we learned during our supervisor meeting [back in my unit].  We talked about what we thought was a good idea and what we were going to do and change our practice we were asking for feedback from our co-workers.  Almost everyone in their office is so new [we have a supervisor that has only been at CA for seven months], so we all talk about what we learned and try to see what are good ways to change the supervision role for what would be the best culture of the office.”

“A lot of shifting happened for me going from a worker to a supervisor.  It was definitely touched on in SCT, but it was really helpful for me in that area to be with everyone else being a new supervisor and talking about experiences, instead of an expert talking to us.”

This course is the required supervisor core training for those supervisors who do not supervise social service specialist staff (i.e., federal funding including SSI, clerical).  The course covers the administrative, educational and supportive roles of supervisors.  The course will occur over a two-month period.  The first month will be scheduled for three days; the second month for two days. 

This training focuses on completing the final four days of the Supervisor Core Training (SCT) for those individuals who have completed the three-day course for Growing A Leader.

SCT is an in service training for new supervisors who are overseeing case carrying caseworkers. SCT is a foundational training designed to prepare newly hired social service specialist supervisors with the basic knowledge, skills, and understanding to enhance and grow their careers in public child welfare for the State of Washington. SCT is a comprehensive training program containing a total of four (4) in person training sessions, which lay the foundation for continuous on-the-job learning and professional development critical to developing competent, confident, and effective child welfare professional supervisors.

Growing A Leader prepared future leaders the basics of supervision; however, the Supervisor Core Training will prepare new case carrying supervisors to become comfortable in assuming their new role, learning what it means to be a supervisor in the child welfare system, and to understanding the new responsibilities of this position. This program is for those newly appointed supervisors who have completed the three (3) days of Growing A Leader and who have to complete the final four (4) days of Supervisor Core Training. This course is offered on a 3-month period and covers topics such as: Navigating FamLink for Effective Supervision; Supervising with Data; Human Resources and Talent Management; Self Care, Secondary Trauma, Burnout Prevention and Conflict Management; Role of the Supervisor in Critical Incidents; Professional Ethics; Indian Child Welfare/Government to Government.

This training focuses on completing the final 18 hours of the Supervisor Core Training (SCT) for those individuals who have completed the three-day course for Growing A Leader.

SCT is an in service training for new supervisors who are overseeing non-case carrying employees. SCT is a foundational training designed to prepare newly hired supervisors with the basic knowledge, skills, and understanding to enhance and grow their careers in the Department of Children, Youth and Family (DCYF). SCT is a comprehensive training program containing a total of 3 day in person training sessions, which lay the foundation for continuous on-the-job learning and professional development critical to developing competent, confident, and effective child welfare professional supervisors.

Growing A Leader prepared future leaders the basics of supervision; however, the Supervisor Core Training will prepare new non-case carrying supervisors to become comfortable in assuming their new role, learning what it means to be a supervisor in the child welfare system, and to understanding the new responsibilities of this position. This program is for those newly appointed supervisors who have completed the three (3) days of Growing A Leader and who have to complete the final two days and two half days of Supervisor Core Training. This course is offered on a 3-month period and covers topics such as: ICWA, Torts, Critical Incidents and Ombuds; Human Resources and Talent Management; Self Care, Secondary Trauma, Burnout Prevention and Conflict Management; and Professional Ethics.

This three-hour course covers Situational Leadership and Supervisor Readiness (4Rs). The course will review the three necessary components and strategies to impact performance. The Situational Leadership Theory developed by Paul Hersey and Kenneth Blanchard presents a model that suggests that to be effective leaders, supervisors must match their leadership style to an individual worker’s level of job readiness (job maturity). The manager’s effectiveness depends on their ability to correctly identify the supervisor’s readiness level and to employ the appropriate leader style in that particular situation. Supervisor readiness for any task is determined by the supervisor’s ability and willingness.

This course focuses on providing information and engaging in conversation about LGBTQ+ children, youth and families. You will learn about identifying and addressing systemic institutional and personal biases when serving LGBTQ+ children, youth and families. Activities and self-reflection exercises will prepare you to return to your work and create a welcoming, safe and affirming space. Included in this training is updated terminology, resources, and current data/statistics.

This three hour webinar course will provide opportunities for participants to utilize the various supervisory case review tools as well as reflective supervision to promote permanency, critical thinking and reflection when supervising staff. Ideally this session will be delivered to a combined group of CFWS and Adoption Supervisors to strengthen the connectedness between units and eliminate potential barriers to permanency.  It is intended that this session and the materials presented will promote active participation and discussion in the context of real cases.

In this two-day training, we will follow the flow of a Child Welfare case and how workers need to incorporate ICWA.  Children’s Administration has a revised ICW Manual and attendees will strengthen their foundational base about ICWA and learn about changes in policy and procedure as it applies to ICWA practice in Washington State.

This course will cover the core principles of trauma informed care in working with dependent youth and young adults, engaging youth in their case planning and working with caregivers in supporting the youth’s educational success, permanency, progress to independence and well-being. This course will address policy requirements related to working with adolescents and identify resources to meet those requirements. Participants will be given the opportunity to practice quality health and safety visits to elicit youth participation in planning and improve the quality of documentation in court reports.

*****Participants are required to bring their tablets to the training.