Alliance Course Catalog

In this workshop supervisors and managers will develop their skills for engaging across culture when tension exists.  Participants will explore Intent vs. Impact, how implicit bias can effect their decision making in determining outcomes and unpack dynamics between employees when conflict exists.  Participants will learn how best to approach tense situations through role playing, video, and small and large group discussion.

Objectives. Participants will…

1. Learn strategies for engaging when they commit, witness or experience a microaggression;
2. Explore strategies for addressing conflict that occurs between their staff;
3. Improve their ability to have courageous conversations.

This course is presented by Dr. Caprice Hollins. Dr. Hollins is the co-founder of Cultures Connecting. She received her doctorate in clinical psychology with an emphasis in multicultural and community psychology in 1998.  She became licensed in Washington State in 2000 and has over 20 years of experience studying and working with ethnically diverse populations.  She has over 14 years of experience teaching graduate courses, working with historically marginalized populations, researching, studying, and facilitating race related conversations. Her experience includes opening and directing the Department of Equity & Race Relations for Seattle Public Schools, developing and implementing district-wide and school-based trainings, while utilizing her background in psychology to assist district leaders and staff, institutionalize change to promote equity and social justice. She also currently works as a part-time core faculty in the department of counseling at The Seattle School of Theology & Psychology.

CEU eligible: 6 credits

This eLearning primarily features a video of a popular Child Protection Medical Consultation (MedCon) presentation for Regional Core Training. The video showcases two respected and well-known child abuse pediatricians, Dr. Rebecca Wiester and Dr. Joyce Gilbert. Dr. Wiester and Dr. Gilbert discuss important aspects of Physical Abuse, Sexual Abuse, and Neglect within the context of their expertise as child protection medial consultants.

Viewers are walked through recognizing sentinel injuries; understanding Abusive Head Trauma and its connection to the Period of PURPLE Crying; identifying when to seek medical consultation, how to submit a referral, and what information to provide; and how to locate important county protocols and policy resources online. Viewers will also be provided with a helpful Notes Worksheet, which will guide them through capturing important information needed in practice, and to pass the quiz at the end. This eLearning also provides a Facilitator Guide and can be viewed either individually, or facilitated for a small group viewing.

Coaching sessions are utilized to enhance a learner’s specific skill attainment in an identified area of practice.  Coaching sessions are provided to Children’s Administration workforce to help workers attain specific skills pertinent to their daily work/practice in child welfare.  Identified goals are created and progress towards those goals is measured by both the learner and the coach after each session. 

Ad Hoc field based coaching topics include:

Tasks such as AFCARS, redaction, case closure, and entering ICWA/NAIR information into FamLink, filing of documentation into case files.

Coaching sessions are utilized to enhance a learner’s specific skill attainment in an identified area of practice.  Coaching sessions are provided to Department of Children, Youth, and Families workforce to help workers attain specific skills pertinent to their daily work/practice in child welfare.  Identified goals are created and progress towards those goals is measured by both the learner and the coach after each session. 

Case Organization and Prioritization field based coaching topics include:

How to prioritize the daily work, including:  using outlook, desk calendars, and reminders; prioritization of caseload activities, assessments and due dates for different programs; reassessing safety and updating safety assessments at pivotal points in the case.

Coaching sessions are an opportunity for participants to receive training and support on critical topics that is flexible enough to respond to their current needs.  Coaching sessions can involve one or several workers, and may be delivered in person, on the phone or by other real time collaboration (face-time, etc).  Preferably, they allow material to be understood within a context of an actual case, and completion of current work.

This coaching session opportunity for staff will aim at compliance with ICWA, give recommendations for working with Tribes and Tribal families, revisit the Federal Act, State ICW codes and current policies/procedures when ICWA applies or is being considered.  

This session will revisit current practices in Department of Children, Youth, and Families, specialized units and steps available for staff, including tailored topics such as:

1. Initial Intake (ICW Procedures at initial contact) 
2. Tribal/State Agreements 
3. Inquiry and Verification of Child’s Indian Status 
4. Disclosure of Confidential Records/Information to Tribes
5. Child Protective Services for Indian Children 
6. Casework Activities for Court Proceedings – forms Legal Notice, FamLink Response from NAIR eLearning, Monthly Progress report 
7. Indian Child Placement Preferences and Relative Search
8. Adoption
9. Interstate Compact on the Placement of Indian Children
10. Local Indian Child Welfare Advisory Committees 
11. Payments for Services for Children in Tribal Care or Custody
12. Casework Services for Children and Families of Non-Federally Recognized Tribes and Canadian First Nations

Coaching for Supervisors provides a one-on-one professional development opportunity and is an essential element in supporting the daily work supervisors do with their units and staff. Sessions can be scheduled in 30 minute intervals and can cover:

• Observation and feedback on monthly supervisory case reviews
• Use of Supervisor Review Tool in FamLink
• Documentation / Assessment review and approvals
• Observation and feedback on skills used to engage with staff
• Organization and Prioritization of work

Participants will learn about the importance of contract monitoring, the Contract Monitoring Team, the purpose of a Compliance Agreement, and what to do if there are concerns about a contractor’s performance.

This training is designed for social workers who are serving children placed with Kinship Caregivers, and their supervisors.  The class will prepare you to recognize and address the issues that Kinship Caregivers are most likely to confront, and those that often lead to placement disruption or impact child wellbeing.  Participants will leave with a host of written resources that may be helpful as they talk with caregivers about their needs and about the child’s needs, and as they guide caregivers in connecting to resources within and outside the department that will decrease stress and increase support for them and their families.  Participants will also practice discussing issues of concern with relative caregivers, so that they can be best prepared to have these discussions frequently and successfully with Kinship Caregivers.

Working with families impacted by Domestic Violence can be challenging, nerve wracking, and sometimes inspiring.  You may often wish that you had more guidance about how you should approach this work.  In this course, you’ll learn more about the policy and legal guidance for child welfare work with families experiencing domestic violence.  More importantly, you’ll learn the best practices for this work and get to practice applying these best practices.  In Washington we are lucky to have an entire manual outlining these best practices, “The Social Worker’s Practice Guide to Domestic Violence.”  This guide will be heavily relied upon in this course and you’ll become familiar with most of its contents.  The course aims to build your knowledge and skills across four core areas: universal and periodic screening for domestic violence, conducting a specialized DV assessment, engagement and accountability with DV perpetrators, and case planning in families experiencing DV.  In addition, you’ll learn about the different types of protection orders that may exist and the implications of each, as well as the process of domestic violence safety planning with adult DV victims.              

This course focuses on DCYF Education Policy and Procedures to achieve positive educational outcomes through solid education planning throughout the child's experience in out-of-home care. Caseworkers will understand education case planning and documentation requirements as well as how to engage with schools on enrollment, transportation plans, and potential cost sharing agreements. Information sharing processes and Post-Secondary Education and Training resources are also provided.

***Supervisors: This eLearning may be completed individually or as a group during a unit meeting. If the eLearning is completed as a group, be sure to contact an Alliance coach to input completion of the eLearning training in LMS for all participants.

Supervisors may use the Supervisors Guide to Education Policy and Case Planning eLearning available here to promote discussion after caseworkers have taken the eLearning. (this is an optional activity)

Family time is an essential part of supporting a child’s ongoing relationships while they are in out-of-home care. When a parent is incarcerated, there are specific policies and processes that need to be followed to ensure continuation of family time. This training will help you understand from start to finish the process of completing a visitation at a Washington Department of Corrections (DOC) prison, and how to supplement contact in other appropriate ways.

This eLearning will walk you through the myriad requirements and details involved in these types of visitations, in an easy-to-understand way. You will learn how to navigate DOC websites, schedule visitation, and which forms you will need to secure and why. You also will review the requirements and steps to arranging electronic/telephonic contact, which are additional tools you can use to support the connection between parent and child. You will have multiple opportunities throughout to test your knowledge with real-life scenarios.

The course also covers information you will need to prepare a child, the caregiver and the family time supervisor in advance of a visit to an incarcerated parent. This learning includes why it’s important to “debrief” with the child after family time.

At the close, you will get the complete resources you will need going forward, and you will take a final quiz to ensure you have fully grasped all of the information.

Assessment of every environment in which an infant lives and sleeps, as well as all individuals providing care, is critical to ensuring the safety of this vulnerable population. Emphasis will be placed on developmental needs, attachment, and the infant’s relationships. The focus of this course is to provide instruction around assessment of the infant’s interactions with both caregivers and the environment, identifying parent/caregiver training or support needs, and opportunities for demonstration, practice, and feedback pertaining to meeting the practice and policy requirements for this component of the Infant Safety Education and Intervention.

The Plan of Safe Care is an element of case planning for families with infants born with and affected by substance abuse or withdrawal symptoms resulting from prenatal drug exposure, or a Fetal Alcohol Spectrum Disorder, or born to a dependent youth. The Plan of Safe Care focuses on access to a network of community-based providers and support services and addresses the needs of both the infant and the family/caregiver. The focus of this course is to provide opportunities for demonstration, practice, and feedback pertaining to meeting the practice and policy requirements for this component of the Infant Safety Education and Intervention Policy.

In this course you will learn about the requirements of the Interstate Compact and Placement of Children (ICPC), including both sending children in foster care to other States, and receiving children in foster care from other States. In addition, you will learn how ICPC applies to ICWA cases.  Your role and responsibilities from beginning to end are covered including the home study process, completing quarterly reports, and closing cases. Details about common violations, parent visits, and how to contact the headquarters ICPC team for support and guidance are provided.

Collaboration and mentorship are central tenets of leadership, and coaching provides an opportunity to help supervisors identify practice barriers that have direct impact to the children and families you serve. In this course, you will learn how to build coaching capacity into your work supervising staff. At the center of this is the Learner Centered Coaching model, which enhances practice skills and self-efficacy of DCYF supervisors. It aims to reduce trauma response in the child welfare practice environment by highlighting positive regard, cultural humility and a trauma-informed lens.

This training will provide a foundational picture of how to utilize coaching in supervision. The introduction covers identification of behaviors that create a sense of psychological safety for individuals on your team, a must-have for success. The core of the training will highlight the principles of complex skill development in adults, as well as, the Learner Centered Coaching model itself, including the principles, values and behaviors that make up a “coaching stance” and the five steps of learner centered coaching. Throughout the course you will be asked to consider what you might do differently in your ongoing staff development work, and the individual skills you might be using at each step in the coaching process.

The education in this training goes beyond the webinar. Before your training is complete, you will have a chance to apply this information by using handouts and reflection worksheets to consider how you will integrate coaching into your work. You will also submit a coaching plan and begin the coaching process with two of your staff members. And to encourage your long-term professional development, you will be supported after you complete the course, through individualized coaching and resources to help you develop and enhance your coaching skills as you move forward.

This eLearning covers the correct way to administer, log, store, and dispose of medications. In addition, this eLearning will provide information/protocol to revise agency policies and procedures with current information and best practice.

This in-service level training will teach participants the steps for identifying Indian Children, address practical steps to input information into FamLink, and give CA staff tips on completing Ancestry Charts and submitting referrals to the Native American Inquiry Request (NAIR) unit to fulfill the requirements of the Federal ICWA, State Law and Department of Children, Youth, and Families policies.

The NCAST Parent-Child Interaction (PCI) scales are designed for parents/caregivers and children age birth-3 years (36 months). The PCI scales consist of two measures – a Feeding Scale and a Teaching Scale. Both scales are assessment tools which provide valid and reliable measurements of parent-child interactions. When used in child-welfare, either assessment can provide recommendations for services to strengthen parent-child interactions, both scales can also serve as reliable pre-/post- measures of progress made through service engagement.

In this training, you will learn how to use NCAST PCI scales as a tool to gather pertinent information about the parent-child dyad, assessment of parent-child interactions, and intervening with parents and young children. You will also gain a host of skills and knowledge to apply to your everyday interactions with children and families both inside, and outside the scope of these assessment scales.

As a result of the successful completion of this training, you can become certified assessors in one or both the Feeding Scales or the Teaching Scales. The Feeding Scales can be used with parents/caregivers and infants age 0-12 months (1 year old), the Teaching Scales can be used with parents/caregivers and infants age 0-36 months (3 years old). The scales can be used with all parenting and family scenarios (biological, adopted, blended, foster care, relative care, fictive kin, etc.) Certification, or reliability, is obtained through first practicing, and then scoring videos developed by the Parent-Child Relationship Program at the University of Washington. The videos depict parent-child interactions in both feeding and teaching scenarios.

The NCAST Parent-Child Interaction (PCI) scales are designed for parents/caregivers and children age birth-3 years (36 months). The PCI scales consist of two measures – a Feeding Scale and a Teaching Scale. Both scales are assessment tools which provide valid and reliable measurements of parent-child interactions. When used in child welfare, either assessment can provide recommendations for services to strengthen parent-child interactions, both scales can also serve as reliable pre and post measures of progress made through service engagement.

In this training, you will learn how to use NCAST PCI scales as a tool to gather pertinent information about the parent-child dyad, assessment of parent-child interactions, and intervening with parents and young children. You will also gain a host of skills and knowledge to apply to your everyday interactions with children and families both inside, and outside the scope of these assessment scales.

As a result of the successful completion of this training, you can become certified assessors in one or both the Feeding Scales or the Teaching Scales. The Feeding Scales can be used with parents/caregivers and infants age 0-12 months (1 year old), the Teaching Scales can be used with parents/caregivers and infants age 0-36 months (3 years old). The scales can be used with all parenting and family scenarios (biological, adopted, blended, foster care, relative care, fictive kin, etc.) Certification, or reliability, is obtained through first practicing, and then scoring videos developed by the Parent-Child Relationship Program at the University of Washington. The videos depict parent-child interactions in both feeding and teaching scenarios.

Las personas que toman este curso digital aprenderán sobre su rol como denunciadores de abuso por mandato cuando se sospecha abuso o negligencia infantil y los pasos para reportar estas preocupaciones. Este entrenamiento provee información sobre los indicadores que pueden indicar que abuso o negligencia infantil está ocurriendo y las situaciones comunes que en que es necesario llamar a la agencia correspondiente para hacer una denuncia. Las personas tomando este curso también aprenderán a considerar el impacto de los prejuicios culturales cuando se hacen estas denuncias y el problema de disparidad racial representada en el sistema. También este curso explica los requisitos federales para reconocer el linaje de un niño/a con una tribu indígena o su afiliación a una tribu reconocida federalmente. Finalmente, este curso también repasa los pasos para comunicarse con la Administración de Protección Infantil y hacer una denuncia, la información que se necesita, y lo que ocurre una vez que la denuncia ha sido hecha e investigada. 

This course focuses on the successful transition of pregnant and parenting youth involved with child welfare and covers specific case management activities. You will learn about your role and responsibilities to provide information to pregnant and parenting youth, including the Pregnant and Parenting Teen Guidebook and tip sheets (DSHS #22-1536), and utilizing a Shared Planning Meeting to identify services and community resources.

Following this eLearning you will be able to define the key elements in Random Moment Time Study (RMTS) and the role it plays in the agency’s work, as well as, your role and responsibility in completing the study. You will learn how to locate the RMTS notifications, determine proper coding for tasks completed during the sample, and properly document associated details into FamLink.

The RIGHT RESPONSE Level 3 Workshop is primarily prevention training.  This 11-hour certification provides basic fundamental skills including Prevention, De-escalation, Postvention, and Physical Safety skills. Attendees learn about self-awareness, reflective thinking skills, positive behavior support, basic and advanced de-escalation skills, self-protection, and proactive alternatives which can prevent dangerous incidents and increase safety.

Attendees that complete the workshop receive a 2 year certification.

Since 1993, Service Alternatives has been researching and developing best practices in the management of behavior and aggression problems in families, schools, group homes, hospitals, camps, detention centers and beyond.  Together, the staff team at Service Alternatives Training Institute has more than 200 years of experience within the company.    

This 3-hour course will help DCYF social workers and supervisors who do ongoing work in the child welfare system with identification of and responses to secondary trauma. The training will increase knowledge and understanding of the levels of secondary trauma, its impact, and how to manage the impact in our environment.

Phoebe Mulligan, LICSW serves as the Clinical Program Director at HopeSparks Family Services in Pierce County.  Through her role as Clinical Director, Ms. Mulligan is committed to creating a team of therapists that are culturally responsive; current on best practices in the field; and building integrated systems that seek to respond holistically to children and adults who have been victims of trauma. Ms. Mulligan is regularly invited to speak regionally on Evidence-Based Practices (EBP), effects of trauma on children and adults; and as an expert on anxiety and trauma.  Her audiences range from clinicians to judges and she is often a guest lecturer in social work master's programs. A graduate of Social Work program at the University of Washington, Seattle, Ms. Mulligan is passionate about reframing the legal paradigm of response to child trauma victims to be child-centric and creating systemic partnerships that remove barriers for children.

Christina R Fajardo, MA, LMHC is a licensed Mental Health Counselor and a Child & Family Therapist at HopeSparks, Tacoma, WA. She is responsible for providing individual/ family counseling using evidence based and best practices for mental health treatment of children and families. She is a certified instructor for the Incredible Years parenting program. 

This updated competency-based training program provides the foundation for effective supervisory practice in the Child Welfare system. This program will prepare new supervisors, who do not manage case carrying social workers, to become comfortable in assuming their new role, learning what it means to be a supervisor in the child welfare system, and to understanding the new responsibilities of this position. This program is offered on a 3-month period and covers topics such as: Becoming a Supervisor; Workload Management; Elements of Administrative Supervision; Talent Management; Elements of Clinical Supervision; Self Care, Secondary Trauma, Burnout Prevention and Conflict Management; Building and Facilitating Effective Teams; Role of the Supervisor in Critical Incidents and AIRS; Professional Ethics; ICW Government to Government.

The SCT is a webinar-based training for new supervisors who are overseeing non case carrying employees and who have completed three (3) days of Growing A Leader.

SCT is a foundational training designed to prepare newly hired supervisors with the basic knowledge, skills, and understanding to enhance and grow their careers in public child welfare for the State of Washington. SCT is a comprehensive training program containing a total of 4 webinar training sessions, which lay the foundation for continuous on-the-job learning and professional development critical to developing competent, confident, and effective child welfare professional supervisors.

Coaching is an important piece of ongoing professional growth, presenting opportunities for personalized skill development and self-assessment. As a supervisor, this takes on added significance as the learnings are applicable to both you and your staff. “Supervisor Reflective Workshops” give you the chance to discuss with your peers coaching successes and barriers, helping you grow and improve.

The workshops are intended to be attended after the completion of the “Learner Centered Coaching Skills for Supervisors and Area Administrators” course and support the integration of the model into supervisory practice. The sessions provide an opportunity for peer discussion around implementation of coaching with your teams. You may work through practice barriers together, or hear how coaching is applied and supports clinical supervision.

Enhanced skill-development opportunities such as how to assess for identified practice barriers, the use of reflective questions, motivational Interviewing strategies/techniques, providing feedback and the use of tools in coaching will be facilitated based on feedback and requests made from each independent group. These workshops will also provide an opportunity for you to think about coaching support you may want to identify and work on with your assigned Alliance coach.

This course focuses on providing information and engaging in conversation about LGBTQ+ children, youth and families. You will learn about identifying and addressing systemic institutional and personal biases when serving LGBTQ+ children, youth and families. Activities and self-reflection exercises will prepare you to return to your work and create a welcoming, safe and affirming space. Included in this training is updated terminology, resources, and current data/statistics.

Trauma Informed Engagement is a 6-hour course applying lessons from trauma studies to child welfare practice for children, youth, and adults. Participants will discuss practice guidelines crucial to trauma informed practice in any setting. Participants will learn to distinguish trauma from other adversities and suffering; describe the characteristics, dynamics and effects of trauma; and emphasize the ways in which chronic trauma and complex trauma compromise normal functioning. Participants will learn to recognize and respond to situations involving the loss of control of body, mind, and emotions associated with trauma. Participants will practice, and commit to trauma informed engagement strategies, utilizing themes of empowerment, advocacy, and building resilience in children, youth, and adults.

When considering removal of an Indian child from their home, various perspectives are reviewed, including those of Qualified Expert Witnesses (QEWs). This training will help you understand how to find, develop, and prepare QEWs to testify in Indian Child Welfare Act (ICWA) cases and implement ICWA effectively in your work. This content is best suited for DCYF staff who are familiar with ICWA, and Tribal workers.

A QEW is a professional qualified to testify regarding whether the child’s continued custody by the parent or Indian custodian is likely to result in serious emotional or physical damage to the child. QEWs provide testimony in ICWA cases and have substantial knowledge of the prevailing social and cultural standards and child rearing practices within a Tribal or Indian community. QEW court testimony is required upon removal of an Indian child from their home to prevent placement, and a QEW also provides testimony about efforts made toward reunification of child(ren) to their parent(s) or custodian.

This course begins with guiding you through developing an understanding of the historic relationship between Indian children and the United States child welfare policy, which led to ICWA. You will learn how to implement ICWA effectively, and how it is intended to keep an Indian child with their family.