Alliance Course Catalog

The most frequent allegation of child maltreatment is neglect.  Some families are referred to the department numerous times with little change in family functioning.  In this course, participants will learn how to assess for chronic neglect, its effects on children and appropriate interventions.

This is a webinar version of the classroom and will cover the same content.  The two different CPS pathways, Family Assessment Response (FAR) and Investigations will be discussed. This training includes learning modules on: Interviewing members of a household to assess safety, including children, parents and Subjects; Collateral information gathering; Protocols when working with Law Enforcement (LE); Working with Child Protection Medical Consultant Network (MEDCON) and local medical providers; Utilizing the Child Safety Framework; completing the Investigative Assessment (IA) & the Family Assessment Response Family Assessment (FARFA); Following Indian Child Welfare Act policies (ICWA); and other policy & legal requirements. Also covered in this webinar training will be requirements for reasonable efforts to prevent placement, addressing Domestic Violence, CSEC, Infant Child Safety; and more. Participants will be asked to review several examples of CPS intakes and the information in the course will be presented through using these case examples. On the last day, there will be a panel made up of Department of Children, Youth, and Families Investigative and FAR staff and a Parent Ally. This course is required for all first year CPS Case Workers as well as caseworkers and supervisors transferring to a CPS position who have not attended the CPS track within the past two years.

Coaching sessions are utilized to enhance a learner’s specific skill attainment in an identified area of practice.  Coaching sessions are provided to Department of Children, Youth, and Families workforce to help workers attain specific skills pertinent to their daily work/practice in child welfare.  Identified goals are created and progress towards those goals is measured by both the learner and the coach after each session. 

Assessments (Functionality and Content) field based coaching topics include:

Content and FamLink functionality in completing the Investigative Assessment (IA), Family Assessment Response Family Assessment (FARFA) and Comprehensive Family Evaluation (CFE); understanding the use of the gathering questions to assess for child safety; identifying and utilizing protective factors and protective capacities for safety and case planning; understanding timeframes for each assessment in the different program areas; service referrals and the use of EBP’s.

Coaching sessions are utilized to enhance a learner’s specific skill attainment in an identified area of practice.  Coaching sessions are provided to the Department of Children, Youth and Family's workforce to help workers attain specific skills pertinent to their daily work/practice in child welfare.  Identified goals are created and progress towards those goals is measured by both the learner and the coach after each session.

Assessing for Child Safety throughout the Life of the Case field based coaching topics include:

Assessing for present danger/impending danger; applying the Child Safety Framework; understanding the 17 safety threats and how to plan for present danger with protective action plans and safety plans in cases with identified impending danger; how to make appropriate collateral contacts; interviewing of children, parents/caregivers and all adults in the home; using medical consultation (Med-Cons); scheduling and preparing for appropriate case staffings; using Structured Decision Making (SDM) to help assess risk in cases and reassessing child safety throughout the life of the case.  

In this coaching session you will get individual support from a coach as you apply what you learned during the NCAST/PCI Feeding Scales Certification training. This application includes observing a feeding interaction and gathering pertinent information about the parent-child dyad; assessment of parent-child interactions; , scoring the Feeding Scale; and intervening with parents and young children. You will get direct feedback as you learn to apply the skills and knowledge to your everyday interactions with children and families inside and outside the scope of the Feeding Scales assessment.

Coaching sessions are utilized to enhance a learner’s specific skill attainment in an identified area of practice.  Coaching sessions are provided to Department of Children, Youth, and Families workforce to help workers attain specific skills pertinent to their daily work/practice in child welfare.  Identified goals are created and progress towards those goals is measured by both the learner and the coach after each session. 

Permanency (Timeline/Case Planning /Case Management) field based coaching topics include:

Permanency timelines; permanency from day one; engaging with families to co-create case plans; setting safety objectives; measuring progress versus compliance in cases; transition planning for children; knowing when to file for Termination of Parental Rights (TPR); understanding the court process and when to change permanency plans; understanding the adoption process; understanding parent/child visitation plans (supervised, monitored, etc.); understanding reasonable efforts versus active efforts for ICWA cases.

This course provides information on the service contract process and the role of Social Workers, Fiduciaries, Program Managers, and Contract Managers. Participants will learn how to identify what types of services do and do not require contracts, how to determine if a contract is already in place, how to access contracted providers appropriately, how CA Contract Managers develop contracts and the Social Worker’s role in the process, as well as the process for paying for contracted services through FamLink.

For years society has encouraged colorblind ideology without taking into consideration the impact this has on People of Color.  Through video, interactive activities and discussion of the research, participants are challenged to examine implicit bias, stereotype threat and its effect on cross cultural relationships and ethnic/racial identity development.  As a result, participants deepen their appreciation of challenges facing People of Color, grow in self-awareness and learn ways to mitigate the impact.

Objectives:
Participants Will…

1. Engage in courageous conversations;
2. Deepen their understanding of implicit bias and stereotype threat;
3. Learn strategies to mitigate the impact of implicit bias.

This training is presented by Cultures Connecting, LLC. Cultures Connecting, LLC was founded in 2008, providing culturally relevant professional development, keynote addresses, consulting and coaching services to organizations seeking to improve their staffs’ ability to effectively work with diverse cultures. 

Owners, Caprice D. Hollins, Psy.D., and Ilsa M. Govan, M.A., have over 30 years combined experience researching race related topics, designing curriculum, and facilitating culturally relevant professional development workshops.

DCYF rolls out new policies and any updates, revisions or other changes to current policy as needed throughout the year. This eLearning walks you through the following policies, which are effective November 1, 2021:

New Policy:

• 4551. Day and Overnight Camp Approval Process

Revised Policies

• 1150. Case Plan
• 2310. CPS Initial Face-to-Face (IFF) Response
• 4122. Case Transfer
• 4420. Monthly Visits with Children or Youth, Parents or Guardians, and Caregivers
• 46100. Monthly Clinical Supervision Case Reviews
• 4430. Courtesy Supervision

This training provides you with specifics on what the policy changes are and why the changes are being made. You will find links to resources that provide context or support your policy compliance. For your continued learning, the training includes the full text of the policy and a way to connect with someone within DCYF if you have questions.

This eLearning is part of a series that will be updated along with policy rollouts.

Working with families impacted by Domestic Violence can be challenging, nerve wracking, and sometimes inspiring.  You may often wish that you had more guidance about how you should approach this work.  In this course, you’ll learn more about the policy and legal guidance for child welfare work with families experiencing domestic violence.  More importantly, you’ll learn the best practices for this work and get to practice applying these best practices.  In Washington we are lucky to have an entire manual outlining these best practices, “The Social Worker’s Practice Guide to Domestic Violence.”  This guide will be heavily relied upon in this course and you’ll become familiar with most of its contents.  The course aims to build your knowledge and skills across four core areas: universal and periodic screening for domestic violence, conducting a specialized DV assessment, engagement and accountability with DV perpetrators, and case planning in families experiencing DV.  In addition, you’ll learn about the different types of protection orders that may exist and the implications of each, as well as the process of domestic violence safety planning with adult DV victims.              

This course focuses on DCYF Education Policy and Procedures to achieve positive educational outcomes through solid education planning throughout the child's experience in out-of-home care. Caseworkers will understand education case planning and documentation requirements as well as how to engage with schools on enrollment, transportation plans, and potential cost sharing agreements. Information sharing processes and Post-Secondary Education and Training resources are also provided.

***Supervisors: This eLearning may be completed individually or as a group during a unit meeting. If the eLearning is completed as a group, be sure to contact an Alliance coach to input completion of the eLearning training in LMS for all participants.

Supervisors may use the Supervisors Guide to Education Policy and Case Planning eLearning available here to promote discussion after caseworkers have taken the eLearning. (this is an optional activity)

Facilitated Cohort Learning Sessions To Support ICWA Practice provides former cohorts from RCT and SCT classes that are working on Indian Child Welfare cases to expand their knowledge beyond core training curriculum and gain application within live cases. Topics of the sessions are identified by the cohort members and learning activities are organized and facilitated by Alliance staff. These sessions will review current WA State ICWA practices while providing opportunities to apply critical thinking to the overall complexities of child welfare work. 

Tailored topics may include:

• Initial Intake (ICW Procedures at initial contact) 
• Tribal/State Agreements 
• Inquiry and Verification of Child’s Indian Status 
• Disclosure of Confidential Records/Information to Tribes
• Child Protective Services for Indian Children 
• Active Efforts
• Casework Activities for Court Proceedings – forms Legal Notice, FamLink Response from NAIR eLearning, Monthly Progress report 
• Indian Child Placement Preferences and Relative Search
• Adoption
• Interstate Compact on the Placement of Indian Children
• Local Indian Child Welfare Advisory Committees 
• Casework Services for Children and Families of Non-Federally Recognized Tribes and Canadian First Nations

Family time is an essential part of supporting a child’s ongoing relationships while they are in out-of-home care. When a parent is incarcerated, there are specific policies and processes that need to be followed to ensure continuation of family time. This training will help you understand from start to finish the process of completing a visitation at a Washington Department of Corrections (DOC) prison, and how to supplement contact in other appropriate ways.

This eLearning will walk you through the myriad requirements and details involved in these types of visitations, in an easy-to-understand way. You will learn how to navigate DOC websites, schedule visitation, and which forms you will need to secure and why. You also will review the requirements and steps to arranging electronic/telephonic contact, which are additional tools you can use to support the connection between parent and child. You will have multiple opportunities throughout to test your knowledge with real-life scenarios.

The course also covers information you will need to prepare a child, the caregiver and the family time supervisor in advance of a visit to an incarcerated parent. This learning includes why it’s important to “debrief” with the child after family time.

At the close, you will get the complete resources you will need going forward, and you will take a final quiz to ensure you have fully grasped all of the information.

Participants will be engaged to consider their own thoughts, beliefs, and biases about mental illness; understand basic definitions associated with parental mental illness and child safety; and identify family assessment strategies that can focus on the intersection between parental mental illness and child safety. Additionally, ideas and tools for drafting effective case plans and objectives to achieve child safety with parental mental illness is a factor will also be discussed. Finally, participants will receive resources for services and interventions that promote the reduction of risk associated with parental mental illness and enhance protective factors for family well-being.

The Period of PURPLE Crying will provide social workers with an understanding of the importance of assessing for both prolonged crying in infancy and the caregiver’s ability to manage long periods of crying. Emphasis will be placed on safety in terms of the connection between prolonged crying and child abuse/neglect, as well as completion of the Period of PURPLE Crying Training Certification through dontshake.org (if not previously completed). The focus of this course is to provide instruction around assessment, and opportunities for demonstration, practice, and feedback pertaining to meeting the practice and policy requirements for this component of the Infant Safety Education and Intervention Policy.

Using objective evidence, recognizing patterns of behavior, considering families’ perspectives, and utilizing collaterals can improve decision-making in child welfare.  Skills to ensure incorporation of new information and to identify biases, including confirmation bias, will be examined in this course to improve decision making.

Supervisors, Program Managers, and Quality Practice Specialists need to achieve competency in understanding the child welfare practice as well as in the higher levels of systems management. This course provides Supervisors and Program Managers with an introduction of baseline competencies for middle managers in public child welfare, and opportunities to develop and practice new skills regarding these competencies. Managing self, managing others, managing systems and managing outward are the four main themes integrated throughout this course.

Day 1: Foundations for Managers in Child Welfare
Day 2: Effective Relationships as a Manager
Day 3: Strategies for Effective Organizational Communication
Day 4: Growing and Sustaining Effective Internal and External Teams
Day 5: Essentials for Resource Management
Day 6: Strategic Thinking and Planning Tools for the Manager

Peter Dahlin, MS, is an experienced child welfare worker, supervisor, administrator and educator in the public sector for nearly 30 years. He has provided curriculum development, training, and evaluation services to child welfare, foster care, and family service agencies throughout the country and in Quebec. He has trained extensively throughout Washington and California. His specialty areas include trainer, supervisor, manager and executive development, and he has developed and delivered numerous training programs in these areas. He has created advanced trainings for supervisors and managers, including a required three-year program for Los Angeles County. He teaches the core manager (AA) course in the State of Washington, and developed and delivered part of the Core Supervisor Series in the State of Florida. His curriculum development work and training delivery, including that of “train the trainer” has also included clients such as National CASA and Casey Family Programs. As the former director of the Bay Area Academy, he oversaw an 18-month recruitment & retention study reviewing practices in thirteen counties with an emphasis on succession planning, and he has consulted with San Diego State’s Southern Academy on developing and delivering part of its Executive Development Program. He also provides executive coaching to managers and deputies in San Diego Child Welfare Services.

Comments from previous participants in this training:

"What we do is so difficult we rely on each other. And part of that is building a strong team that all come from the same mission and vision. Some of my folks had been here for a long time and they were on the verge of burnout and I had to think differently about how to look at that. Like what still motivates you to come in? why do you do it? What keeps you coming? That tool [from the AA training] I’ve used, asking them what are their passions and how can I help them get there."

"The team work portion [was the most valuable part of the training]. I had them all do the short version of the disk assessment and it brought up different communication styles and what we can expect in their management group. The most meaningful part of this training is because of the team and the connection they have. It’s the driver of retention in my opinion and I want to work on building teams to retain people."

"There are some trainings where they tell us to go back to our staff and our staff come back and say ‘no we’re not going to do that.’ But we go back and this is real, what he gives us [in this training] we can use."

"The value for me is the value for staff, the budget the grant information shouldn’t be hidden if you disperse that in a good way it will encourage creativity."

"I found it helpful to learn about the relationship with money and funding. The detail was really helpful, because I had a general idea. We always talked about half of our salary was IV-E but that’s not really true, it’s a more nuanced conversation."

"I really enjoyed the activity around staffing the formula around how much staff we should have. I want to go back and look at what the formula looks like for us, I appreciated the discussion around what types of different data we can use and the value of it."

Tribal Member who participated in this training:

"[Learning about the value of] external stakeholders was valuable. We’ve done work in the tribe around [our] vision and mission. But in terms of values, strategic plans in terms of bringing in other stakeholders was valuable information to remember to bring those folks into the discussion."

Mandatory reporters play a key role in ensuring the safety of vulnerable children. These professionals are obligated to report concerns about abuse or neglect, and this eLearning will guide you as mandated reporter through the process of identifying and documenting those concerns.

This training breaks the process down into three parts: Recognize, Record and Report. Through the training, you will understand what indicators of abuse to look for; how to appropriately record and what information to have; and what happens when a report is filed.

You will consider the impact of biases on reporting possible child abuse and neglect, and learn about the problem of racial disproportionality in our state’s child welfare system. The training also covers the federal requirement of identification of Indian heritage and affiliation with federally recognized tribes.

At the conclusion of the training, you will feel confident in understanding your role in keeping children safe.

Training provides an overview of successful case planning for children in foster care.  Course topics include referring to the mental health services,  use of screening tools, characteristics and behavior indicators of developmental and mental health concerns, use psychotropic medications with children in foster care, case management techniques with mental health service providers, understanding  the elements and criteria of Evidence-Based and Promising Practices, and matching available EBP’s with specific client needs.  This course will also describe key signs, symptoms and impacts of trauma, disrupted attachment, and childhood adversity and ways to incorporate trauma informed care into their day-to-day work.

This eLearning will teach the participant the steps for identifying Indian Children, address practical steps to input information into FamLink, give Department of Children, Youth, and Families staff tips on completing Ancestry Charts and submitting referrals to the Native American Inquiry Request (NAIR) unit to fulfill the requirements of the Federal ICWA, as well as reviewing State Law and Department of Children, Youth, and Families policies.

The NCAST Parent-Child Interaction (PCI) Feeding Scales are designed for parents/caregivers and children age birth-1 year (12 months). The PCI Feeding Scales are an assessment tool which provides valid and reliable measurements of parent-child interactions. When used in child-welfare, these scales can provide recommendations for services to strengthen parent-child interactions, and serve as reliable pre-/post- measures of progress made through service engagement.

Once individuals become certified to use the PCI Feeding Scales, they must prove reliable through annual re-certification. This one-day course provides participants with the opportunity to achieve annual reliability in the use of this tool. Re-certification will allow individuals to maintain certification in the use of the PCI Feeding Scales.

Current Certification as an NCAST Assessor

The NCAST Parent-Child Interaction (PCI) scales are designed for parents/caregivers and children age birth-3 years (36 months). The PCI scales consist of two measures – a Feeding Scale and a Teaching Scale. Both scales are assessment tools which provide valid and reliable measurements of parent-child interactions. When used in child welfare, either assessment can provide recommendations for services to strengthen parent-child interactions, both scales can also serve as reliable pre and post measures of progress made through service engagement.

In this training, you will learn how to use NCAST PCI scales as a tool to gather pertinent information about the parent-child dyad, assessment of parent-child interactions, and intervening with parents and young children. You will also gain a host of skills and knowledge to apply to your everyday interactions with children and families both inside, and outside the scope of these assessment scales.

As a result of the successful completion of this training, you can become certified assessors in one or both the Feeding Scales or the Teaching Scales. The Feeding Scales can be used with parents/caregivers and infants age 0-12 months (1 year old), the Teaching Scales can be used with parents/caregivers and infants age 0-36 months (3 years old). The scales can be used with all parenting and family scenarios (biological, adopted, blended, foster care, relative care, fictive kin, etc.) Certification, or reliability, is obtained through first practicing, and then scoring videos developed by the Parent-Child Relationship Program at the University of Washington. The videos depict parent-child interactions in both feeding and teaching scenarios.

The NCAST/PCI scales are a prominent tool that child welfare workers use to gather information when assessing parent-child interactions and intervening with parents and young children. Being certified in the use of this tool supports workers’ ongoing assessment, case planning and permanency planning efforts with families. There are two scales, Feeding and Teaching, which often are used together.

The NCAST/Parent-Child Interaction Teaching Scales Recertification course supports your knowledge-building with the opportunity to achieve reliability and to maintain your certification in the use of this tool.

This course will provide participants with an overview of permanency planning for children in out of home care. This course will focus on the differences and similarities of adoption, guardianship and non-parental custody as concurrent plans. Participants will explore personal bias, how it influences their professional decision-making, and how to counter bias in making permanency decisions that reflect the best interest of children. All permanency options are explored and a case scenario will help participants understand the multiple factors to consider in determining the child’s best interest and best alternate plan.

***Supervisors: This eLearning may be completed individually or as a group during a unit meeting. If the eLearning is completed as a group, be sure to contact an Alliance coach to input completion of the eLearning training in LMS for all participants.

Supervisors may use the Supervisors Guide to Permanency Considerations eLearning (PDF) available here to promote a permanency discussion after caseworkers have taken the eLearning. (this is an optional activity)

During this two-hour workshop, you will learn what characteristics make up quality contacts with caregivers and why quality contacts matter. You will have an opportunity to watch a social worker conduct a caregiver interview, and you can then apply skills observed to a case scenario. Throughout the workshop, Alliance coaches will support the integration of quality contacts into social work practice.

During this two-hour workshop, you will learn what characteristics make up a quality contact with parents during initial and on-going assessment as well as out-of-home placement, and why quality contacts matter. You will have an opportunity to watch a social worker conduct a parent interview, and then you will apply skills observed to a case scenario. Throughout the workshop, Alliance coaches will support the integration of quality contacts into social work practice.

Following this eLearning you will be able to define the key elements in Random Moment Time Study (RMTS) and the role it plays in the agency’s work, as well as, your role and responsibility in completing the study. You will learn how to locate the RMTS notifications, determine proper coding for tasks completed during the sample, and properly document associated details into FamLink.

This 3-hour course will help DCYF social workers and supervisors who do ongoing work in the child welfare system with identification of and responses to secondary trauma. The training will increase knowledge and understanding of the levels of secondary trauma, its impact, and how to manage the impact in our environment.

Phoebe Mulligan, LICSW serves as the Clinical Program Director at HopeSparks Family Services in Pierce County.  Through her role as Clinical Director, Ms. Mulligan is committed to creating a team of therapists that are culturally responsive; current on best practices in the field; and building integrated systems that seek to respond holistically to children and adults who have been victims of trauma. Ms. Mulligan is regularly invited to speak regionally on Evidence-Based Practices (EBP), effects of trauma on children and adults; and as an expert on anxiety and trauma.  Her audiences range from clinicians to judges and she is often a guest lecturer in social work master's programs. A graduate of Social Work program at the University of Washington, Seattle, Ms. Mulligan is passionate about reframing the legal paradigm of response to child trauma victims to be child-centric and creating systemic partnerships that remove barriers for children.

Christina R Fajardo, MA, LMHC is a licensed Mental Health Counselor and a Child & Family Therapist at HopeSparks, Tacoma, WA. She is responsible for providing individual/ family counseling using evidence based and best practices for mental health treatment of children and families. She is a certified instructor for the Incredible Years parenting program. 

The “Supervising for Safety” series comprises three webinars and an eLearning that aim to support supervisors in the understanding and application of assessment tools and integration of these tools into their supervision. 

In this training you will consider how to support your staff in preventing and responding to safety threats in out of home care, and how integrating safety framework tools may help with this process.  We will review a variety of situations, from initial assessment of a prospective caregiver, to issues needing immediate response in a current placement, to low-level concerns that over time impact the quality of care. You will also learn how biases impact our ability to spot serious abuse by out of home or adoptive caregivers. Lastly, you will make plans to integrate strategies into your supervision practice that help ensure that everyone attached to a caregiving setting is gathering sufficient information to identify and respond to concerns early – increasing the chance that we prevent unsafe placements and that we intervene as early as possible when a safety threat does occur.

The “Supervising for Safety” series is mandatory for Area Administrators. This individual webinar is mandatory for CFWS and LD staff.

The “Supervising for Safety” series comprises three webinars and an eLearning that aim to support supervisors in the understanding and application of assessment tools and integration of these tools into their supervision. 

In this training you will consider how the safety framework helps us make decisions about whether a child needs to be removed from their parent(s).  We will also identify the legal and policy requirements that guide removal decisions. You will practice guiding a caseworker in applying the safety framework tools in their case and making a decision about whether a child needs to be removed from their home.  We will focus in particular on gathering questions, and on how to support caseworkers in obtaining sufficient, relevant information before we make an assessment of whether a child is safe. Lastly, you’ll consider how you can better integrate the child safety framework into your supervisory practice when approving or discussing removal decisions.

The “Supervising for Safety” series is mandatory for Area Administrators. This individual webinar is mandatory for CPS/FAR and LD staff.

Supervisor Core Training (SCT) provides the foundation for effective supervisory practice in the child welfare system. This program will prepare you to become comfortable in assuming your new role through learnings about what it means to be a supervisor in the child welfare system and understanding the new responsibilities of this position.

In this comprehensive and competency-based training program, you will have the opportunity to learn across multiple modalities including webinar, coaching, simulations, eLearnings and field-based activities. This lays the foundation for continuous on-the-job learning and professional development critical to your development as a competent, confident, and effective child welfare supervisor.

Throughout the classes, you will learn skills that you can take right back into your work, such as how to most efficiently use your time, and you will also tackle critical-thinking-focused topics such as how to build a strong team and how to work with your staff to ensure their continued growth.

At the close of Part 2.0 of SCT, you will be inspired and prepared to take on the challenges of this role and in a position to reap its rewards.

Coaching is an important piece of ongoing professional growth, presenting opportunities for personalized skill development and self-assessment. As a supervisor, this takes on added significance as the learnings are applicable to both you and your staff. “Supervisor Reflective Workshops” give you the chance to discuss with your peers coaching successes and barriers, helping you grow and improve.

The workshops are intended to be attended after the completion of the “Learner Centered Coaching Skills for Supervisors and Area Administrators” course and support the integration of the model into supervisory practice. The sessions provide an opportunity for peer discussion around implementation of coaching with your teams. You may work through practice barriers together, or hear how coaching is applied and supports clinical supervision.

Enhanced skill-development opportunities such as how to assess for identified practice barriers, the use of reflective questions, motivational Interviewing strategies/techniques, providing feedback and the use of tools in coaching will be facilitated based on feedback and requests made from each independent group. These workshops will also provide an opportunity for you to think about coaching support you may want to identify and work on with your assigned Alliance coach.

This three hour webinar course will provide opportunities for participants to utilize the various supervisory case review tools as well as reflective supervision to promote permanency, critical thinking and reflection when supervising staff. Ideally this session will be delivered to a combined group of CFWS and Adoption Supervisors to strengthen the connectedness between units and eliminate potential barriers to permanency.  It is intended that this session and the materials presented will promote active participation and discussion in the context of real cases.

In this two-session training, we will follow the flow of a Child Welfare case and how workers need to incorporate ICWA.  DCYF has revised ICW Policies and Procedures and attendees will strengthen their foundational base about ICWA and learn about changes in policy and procedure as it applies to ICWA practice in Washington State.