How to get catalog assistance

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

Caregiver Core Training (CCT)

No.

We require each individual to attend all classroom sessions to be eligible for a Caregiver Core Training certificate. For our courses, we require each individual to create an online account to track their course registrations and completions. If a person attends all classes in a course, their account will show that course as completed with a certificate. If a person does not attend all classes in a course, their account will not show that course as completed.
For CCT online, each individual must complete all eight sessions on their own to receive a certificate.

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

  1. Please go to our course catalog.
  2. Click on the Caregivers box underneath the Course Catalog Menu header. Courses are listed here in alphabetical order. Scroll down and click on the Caregiver Core Training (CCT) online box. The grey box will expand with content below the Caregiver Core Training (CCT) online title. Scroll down.
  3. If you are logged in, click on Go to eLearning to access your training portal.
    • If you are not logged in, click on Login to Access eLearning. Enter your username/password and then click Log in. You will then be taken to the training portal.
    • If you do not yet have a profile, please create one by clicking on the Create new account tab. Fill out all required fields labeled with an asterisk. Each individual will need their own account with a unique user name and email address. Please use the same email as the one you use with DCYF. (If you do not have your own email address, we recommend that you create a free account through Google's gmail.) After you save your profile, you will receive an email with instructions on how to set your password. Once your profile is created and you have logged in, please restart these instructions from Step 1.
  4. In the training portal, click on the Launch button next to the Session you would like to start.

To view your course registrations, please click on My Courses beneath your name in the upper right corner of your browser. You will find classroom courses and webinars under the Instructor-Led tab. Caregiver Core Training (CCT) Online will be under the Self-paced tab.

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

 

Yes, caregivers are required to attend all sessions to receive a certificate for Caregiver Core Training.

If you miss a session, you will be able to attend the same session in a different training series. You can find all of our offerings on our course catalog.

When you find a class time or location that works for you to make up the missed session, register for the entire class. Then contact that instructor to alert them of your intent to only attend the session(s) you missed. Instructor contact information is listed in the “Special Information” section after you click “Register Now”.

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

To sign up for a course, follow these instructions.

  1. If you already have an account, please log in here.
    1. If you don’t have an account, please create your free training account here. Fill out all required fields labeled with an asterisk. Each individual (both husband and wife for Caregiver Core Training) will need a separate account with a unique user name and email address. If you do not have your own email address, we recommend that you create a free account through Google's Gmail.
    2. After you save your profile, you will receive an email with instructions on how to set your password
  2. Once your profile is complete and you have logged in, register by going to the course catalog.
  3. Click on the Caregivers box underneath Alliance Course Catalog. Courses are listed here in alphabetical order. When you find a course, click on the title in the grey box.
  4. Scroll down with the course's description. Under Classes Available, find the date or location you wish to attend and click Register Now. You will be taken to a new page.
  5. Click the large blue "Register for this class" button on the right. You will receive an email with details about the training.

To view your course registrations, please click on My Courses underneath your name in the upper right corner of your browser. You will find classroom courses and webinars under the "Instructor-Led" tab. Online courses or eLearnings will be under the "Self-paced" tab.

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

The Alliance for Child Welfare Excellence is responsible for teaching caregiver training courses and recording registrations and completions. To get a formal answer to your question about whether your spouse/partner needs a certificate, you will need to contact the Licensing Division of the Dept. of Children, Youth & Familes. Licensing information and state requirements and policies can be found on the DCYF website at this page.

 

We strongly recommend that you take the sessions in order if possible. The eight sessions are structured to build on the information covered in all previous sessions.
If you need to join a series mid-way, please contact the instructor to discuss whether it is appropriate for you to join. The instructors will need to summarize prior concepts so it is up to their discretion whether this will be disruptive to the class. Instructor contact information is listed in the “Special Information” section after you click “Register Now”.

No, we currently cannot apply a single online session to your classroom attendance. You may decide to take the online version, but you will have to start from the beginning.

Caregiver Core Training (CCT) is the mandatory training for Washington State caregivers to become licensed. The 24-hour courses consists of eight three-hour sessions or four six-hour sessions (please check the class availability list for exact times). You must attend all sessions to be eligible for a certificate.

Caregiver Core Training can be taken two ways — an eight session online version or in the classroom. Both the online and classroom training cover the same critical content but cannot be combined or mixed.

Ongoing Training Courses

All licensed foster homes are required to complete the following ongoing training hours to maintain their license:

  • 36 hours during the first three-year licensing period
  • 30 hours during the second three-year licensing period
  • 24 hours during all subsequent three-year licensing periods

The Alliance for Child Welfare Excellence catalog offers 80+ courses that you can take for your ongoing training requirements.

To sign up for a course, follow these instructions.

  1. If you already have an account, please log in here.
    1. If you don’t have an account, please create your free training account here. Fill out all required fields labeled with an asterisk. Each individual (both husband and wife for Caregiver Core Training) will need a separate account with a unique user name and email address. If you do not have your own email address, we recommend that you create a free account through Google's Gmail.
    2. After you save your profile, you will receive an email with instructions on how to set your password
  2. Once your profile is complete and you have logged in, register by going to the course catalog.
  3. Click on the Caregivers box underneath Alliance Course Catalog. Courses are listed here in alphabetical order. When you find a course, click on the title in the grey box.
  4. Scroll down with the course's description. Under Classes Available, find the date or location you wish to attend and click Register Now. You will be taken to a new page.
  5. Click the large blue "Register for this class" button on the right. You will receive an email with details about the training.

To view your course registrations, please click on My Courses underneath your name in the upper right corner of your browser. You will find classroom courses and webinars under the "Instructor-Led" tab. Online courses or eLearnings will be under the "Self-paced" tab.

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

The Alliance for Child Welfare Excellence offers three ongoing training options that can be completed online:

  • eLearnings
  • Webinars
  • Videos

eLearnings and webinars can be found in our course catalog. To search for them, follow these instructions:

  1. Go to the course catalog and click on the Caregivers box underneath Alliance Course Catalog
  2. Click on the Delivery Method dropdown menu
  3. Select either E-Learning or Webinar
  4. Click Search. Scroll down to view the results

Training videos can be found here.

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

Training Certification

Once you have completed all eight online sessions and the field experience, you need to request a coaching session with one of our trainers to receive a certificate. To request coaching, please follow these steps:

  1. Return to the training portal and click Launch for Session 8
  2. Scroll down to the end of Session 8
  3. Click on "Coaching Session" under the headline "How Do I Schedule a Coaching Session?"
  4. Fill out the form and click Submit. A trainer will contact you to schedule your session

When your certificate is ready after the coaching session, you may access it by following these steps:

  1. Log in to your account here.
  2. Click on "My Courses" underneath your name in the upper right corner of your browser
  3. Click on the Self-paced tab
  4. Click on the Certificate link in the same row as Caregiver Core Training (CCT) online

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

For ongoing training videos, please fill out the certificate form. Fill out each required field marked with an asterisk. You will receive an email message with your certificate. Please complete the form for each video you watched. Check your Spam or Junk folders if you do not receive the email in your inbox.

For ongoing training eLearnings, follow the instructions provided at the end of the online course to receive your certificate.

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

Please follow these instructions to access certificates for classroom trainings or webinars:

  1. Log in to your account here.
  2. Click My Courses underneath your name in the upper right corner of your browser.
  3. Click on the Instructor-led tab for classroom courses and webinars.
  4. Click on the Certificate link in the same row as the class for which you need a certificate.

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

Account Access/Password Reset

Please follow the step-by-step process below to reset your password.

  1. Please start the password reset process by clicking here
  2. Enter your username or email address into the form. Click "Email new password". You must use the same email that is already associated with your account
  3. Check your email. You will receive an email with a link. Click on the link. Be sure to check any SPAM or Junk Folders in case the email got filtered
  4. The link will take you to a website with a blue "Log in" button that can only be used once. Click "Log in". If it doesn't work, it means you've already used that page before or started another password request. Please start from the beginning (step 1 above) to reset
  5. You'll be taken to your profile page where you can create a new password. Retype the same password in the "Confirm password" field
  6. Scroll to the bottom of the page and click Save.

If you need assistance, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.

To help you with your username, please contact the Caregiver Help Desk by emailing help@acwe.on.spiceworks.com.