Woman answers door for another woman with paperwork

June 19, 2020

Caregiver recruitment and retention at DCYF undergoing transition

The Washington State Department of Children, Youth, and Families (DCYF) is in the midst of launching a new caregiver recruitment and retention program that will provide a hybrid approach to this work. This includes hiring internal staff as Targeted Recruitment Specialists while contracting out caregiver Retention and Support Services. 

DCYF is required to follow a competitive solicitation process in the procurement of goods and services. This process started for the caregiver recruitment and retention program on April 23, 2020, when the Request for Proposals was initiated. After careful consideration, the process concluded on June 16, 2020, and the apparent successful bidder for the Retention and Support Services contract is Alliance for Child Welfare Excellence.

DCYF is currently working on a transition plan. Unfortunately, due to the current approval process and delays caused by the COVID-19 pandemic, there will be a gap in available caregiver recruitment and retention services. DCYF continues to advocate for this work and understands the importance of supporting our caregiver community.

Although we will not have a formal program in place on July 1, DCYF and the Licensing Division are fully operational and will do their best to assist you with any questions or concerns.

If you are a licensed foster parent and have a question or concern with the Licensing Division:

  • Contact your licensor
  • If you are unable to resolve your question/concern, contact the supervisor or area administrator
  • Access the employee directory

If you are a licensed foster parent or kinship caregiver and you have a question or concern related to a child you are caring for:

  • Contact the child’s assigned caseworker
  • If you are unable to resolve your question/concern, contact the supervisor or area administrator
  • Access the employee directory

If you are unable to resolve your question or concern, please contact:

If you would like to become a licensed foster parent or are working through the licensing process, please contact your local DCYF Licensing Division Office:

Thank you for your continued care, patience and partnership as we work together during these unprecedented times. We appreciate you!

If you have additional questions or concerns, please reach out to the DCYF Caregiver Recruitment and Retention team at dcyf.caregiverrecruitmentandretention@dcyf.wa.gov.